Destinator Support

Click on the links below to get help for your version of Destinator.

Destinator 9 for Android

Destinator 9 for iPhone

Destinator 9 for LG Eigen

Destinator 9 for Windows Mobile

Legacy Products



General Frequently Asked Questions

 

Where can I buy Destinator products?

Destinator for Smartphones is available for purchase from our specialist resellers as well as a number of popular online retailers including the following:

Destinator for PNDs is sold by our specialist resellers and it also comes preinstalled on a wide variety of PND products.


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What do Destinator products cost?

Please contact your local reseller.

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Where can I find support downloads and updates?

Please log in to our community website to view available support downloads and updates.

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Where can I register/activate my product?

Click here to register/activate your product.
New users can set up an account to activate a product or access downloads. A license is not required to set-up an account.

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I own a predecessor product. Where can I find out about upgrade possibilities?

Upgrades to Destinator software are available from your local reseller.

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I would like to upgrade my map data. Where can I find out about upgrade possibilities?

Upgrades to Destinator software are available from your local reseller. Please check with local resellers in your region for upgrades compatible with your navigation solution.

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Which maps are available for Destinator software and how up-to-date are they?

Please refer to your reseller about the availability and timeliness of maps.

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Is there a support hotline which can answer any additional questions I might have?

Please note that Intrinsyc does not provide direct phone or email assistance to end users of products incorporating Destinator software. For support issues, consult the device manufacturer or your local reseller.

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How can I update the preinstalled safety cameras database?

Selected models of PNDs with preinstalled safety cameras database from SCDB may be updated by accessing the web site at http://www.scdb.info/en/software-destinator/.

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Note for customers who have acquired Destinator software together with a navigation device as part of a bundle:

In order to offer you the best possible support, the support contact can sometimes vary with bundles. A number of Destinator partners have established their own support hotline and offer hardware support and often support for the complete package. You can find out which hotline is responsible for you by reading the packaging or the user manual.

For your convenience, we have compiled a list which makes finding the support information for your product much easier: